طلبات الاسترداد

Refund requests

Al Mabar handles YoPay refunds and delivery issues. For an undelivered order or invalid code, email support@almabar.ly with the order reference and problem description. Do not send the full code.

Refund eligibility depends on payment, delivery, code use, issuer terms and applicable rights. A revealed or redeemed code may not be cancellable. We review the case before confirming a refund; sending a request does not guarantee an immediate refund.