الخصوصية

Privacy notice

YoPay serves customers in Libya. Al Mabar operates sales, payments and refunds. CWA Technology develops and technically operates the app for Al Mabar. Data enquiries: support@almabar.ly.

We process your phone number, account identifier and optional profile details for SMS verification and sign-in. We process your cart, transactions and purchase history to fulfil orders and provide support. Sessions include technical information such as IP address and device information.

If you submit a support report, we process its text and any screenshot you choose to attach. Biometric unlock uses your device’s authentication mechanism; we do not receive your face or fingerprint template.

Operations use hosting, database, authentication, SMS, payment processing and card fulfilment providers. Current infrastructure includes Google Cloud, Firebase and MongoDB; payments use T-lync and some cards are supplied through LikeCard. Data may be processed outside Libya. Sensitive payment details are entered on the payment provider’s page.

You can request correction or account deletion through the app or the account-deletion page. Limited transaction, dispute and legal records may remain, together with technical copies until their retention cycle ends. Contact support about retained data.