حذف حساب YoPay

Delete your YoPay account

In the app, open Settings → Delete Account. You may need to sign in again with an SMS verification code to confirm ownership. Save unused purchase codes before deleting.

If you uninstalled the app or cannot sign in, email support@almabar.ly with the subject “Delete YoPay account” and your registered phone number including country code. Support will verify ownership before processing. Never send passwords, OTPs or voucher codes.

Deletion removes your profile, cart, purchase-code history, sessions, support reports and their screenshots, and sign-in identity. Deletion is irreversible.

Pending payments or disputes may need resolution first; the account is locked while the request is processed. Limited transaction records may remain for legal obligations, refunds and payment reconciliation. Contact details are removed from closed transaction records. Copies in technical logs and backups may remain until their retention cycle ends. Contact support for your request status and any applicable exception.